Privacy Policy

1. Introduction

This Privacy Policy describes how Radiance Berry, operating as 昆明良瑞芒网络科技有限公司 (Kunming Liangrui Mango Network Technology Co., Ltd.), collects, uses, stores, shares, and protects personal data. We are committed to safeguarding the privacy of every individual who interacts with our website, services, and communications channels.

By accessing our website at radianceberry.autos or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our website forms, send us an email, or engage our services, we may collect the following categories of personal data:

• Identity information: your full name, job title, and organizational affiliation.
• Contact information: email address, phone number, mailing address, and company address.
• Professional information: details about your organization, project requirements, technical infrastructure, and business goals that you share during consultations.
• Communication records: the content of messages you send through our contact form, email correspondence, and any attachments you provide.
• Service engagement data: project specifications, system configurations, timelines, and contractual details related to services we provide to you.

2.2 Information Collected Automatically

When you visit our website, certain technical data is collected automatically through standard internet protocols and our hosting infrastructure:

• Log data: your IP address, browser type and version, operating system, referring URL, pages visited, timestamps, and HTTP status codes.
• Device information: device type, screen resolution, and language preferences as reported by your browser.
• Usage patterns: navigation paths through our website, time spent on pages, and interaction with page elements. This data is aggregated and does not identify you individually.

We do not use third-party analytics services, advertising trackers, or social media pixels on our website. The technical data we collect is limited to what our hosting provider logs by default for operational purposes.

2.3 Information We Do Not Collect

We do not collect or process sensitive personal data (such as government identification numbers, biometric data, health information, or financial account credentials) through our website. We do not knowingly collect data from individuals under the age of 18. We do not purchase or acquire personal data from third-party data brokers.

3. How We Use Your Information

We process personal data for the following specific purposes, and only to the extent necessary for each purpose:

1. Service delivery: to respond to your inquiries, provide quotations, deliver contracted services, and maintain ongoing client relationships.
2. Communication: to send you information you have requested about our services, to notify you of changes to our policies or terms, and to respond to your questions and feedback.
3. Website operation: to monitor and maintain the performance, security, and availability of our website, and to diagnose and resolve technical issues.
4. Legal compliance: to comply with applicable laws, regulations, legal processes, and enforceable governmental requests in the People's Republic of China and other jurisdictions where we operate.
5. Business operations: for internal record-keeping, accounting, quality assurance, and business analysis conducted in aggregate and anonymized form.

We do not use your personal data for automated decision-making, profiling, or any form of processing that produces legal effects concerning you.

4. Legal Basis for Processing

We process personal data on the following legal bases, depending on the nature of the data and the context of collection:

• Consent: where you have given clear, affirmative consent for a specific processing purpose, such as submitting a contact form or subscribing to communications.
• Contractual necessity: where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.
• Legitimate interests: where processing is necessary for our legitimate business interests, including maintaining website security, improving our services, and responding to inquiries — provided those interests are not overridden by your data protection rights.
• Legal obligation: where processing is necessary to comply with applicable laws and regulatory requirements in the jurisdictions where we operate.

5. Data Storage and Retention

Personal data we collect is stored on secure servers located in data centers within the People's Republic of China, with redundant backups to ensure availability and integrity. We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law:

• Contact form submissions and correspondence: retained for up to 3 years from the date of last communication, or until you request deletion.
• Service engagement records: retained for the duration of the client relationship plus 5 years after termination, in accordance with Chinese commercial record-keeping requirements.
• Website server logs: retained for up to 90 days, after which they are automatically purged.
• Aggregated and anonymized data: may be retained indefinitely, as it cannot be linked back to any individual.

6. Data Sharing and Disclosure

We do not sell, rent, trade, or otherwise disclose your personal data to third parties for their own marketing purposes. We may share personal data only in the following limited circumstances:

• Service providers: we may engage trusted third-party vendors to perform functions on our behalf, such as hosting infrastructure, email delivery, and IT support. These providers are bound by data processing agreements that require them to protect your data and process it only according to our documented instructions.
• Legal and regulatory: we may disclose personal data if required to do so by law, court order, or governmental authority in the People's Republic of China, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: in the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal data may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website of any change in ownership or use of your personal data.
• With your consent: we may share your data with other parties when you have given us explicit, informed consent to do so.

7. Data Security

We implement appropriate technical, administrative, and physical safeguards designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers.
• Encryption at rest for stored personal data using industry-standard algorithms.
• Access controls that limit data access to authorized personnel who require it for their designated functions.
• Regular security assessments, vulnerability scanning, and penetration testing of our infrastructure.
• Incident response procedures that ensure prompt detection, containment, and notification in the event of a data breach.
• Staff training on data protection obligations and secure data handling practices.

While we strive to protect your personal data, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: you have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: you have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: you have the right to request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: you have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest its accuracy.
• Right to data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
• Right to object: you have the right to object to processing based on legitimate interests, including profiling and direct marketing.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us at office@radianceberry.autos or by mail at our registered address. We will respond to your request within 30 calendar days. We may need to verify your identity before processing your request.

If you are located in the European Economic Area, the United Kingdom, or any jurisdiction with comprehensive data protection legislation, and you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

9. International Data Transfers

Our operations are primarily based in the People's Republic of China. If you access our website or services from outside China, your personal data may be transferred to, stored, and processed in China. By using our website or services, you acknowledge and consent to such transfer.

When we transfer personal data across international borders, we implement appropriate safeguards — including standard contractual clauses, data processing agreements, or binding corporate rules — to ensure that your data receives a level of protection equivalent to that provided by your local data protection laws.

10. Cookies and Tracking Technologies

Our website uses only essential, first-party technical mechanisms necessary for its operation. We do not deploy marketing cookies, tracking pixels, fingerprinting scripts, or third-party analytics services. Specifically:

• Our hosting provider may set a session cookie to manage server affinity. This cookie contains no personal data and is deleted when you close your browser.
• We do not use any form of cross-site tracking, behavioral advertising, or remarketing.
• Our website functions fully even if you disable cookies in your browser settings.

We may collect anonymized, aggregated statistics about website traffic through our server logs, which do not rely on cookies or client-side scripts.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect, solicit, or process personal data from anyone under 18 years of age. If we become aware that we have inadvertently collected personal data from a minor without verified parental consent, we will promptly delete that data from our systems. If you believe we may have collected data from a minor, please contact us immediately at office@radianceberry.autos.

12. Third-Party Links

Our website may contain links to external websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access through links on our website. We assume no responsibility or liability for the content, privacy practices, or data handling of any third-party site.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. When we do, we will revise the Last updated date at the top of this page and post the updated policy on our website. For material changes that significantly affect your rights or the way we process your data, we will provide additional notice — such as a prominent banner on our website or a direct email notification — at least 14 days before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us through any of the following channels:

We take all privacy concerns seriously and will respond to your inquiry within 14 business days.